EMIS launches Multicaixa Express, which will allow online payments

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The new service of the Interbank Services Company (EMIS), Multicaixa Express is already in operation, but its official launch takes place on April 24 in Luanda.

Multicaixa Express (MCX Express) is an interbank payment application made available by EMIS through the association of several multi-card to mobile phone numbers and aims to be the most important vehicle for boosting banking and mass electronic payments.

With this application it is possible to pay for various services such as charging the mobile phone, paying bills, paying television and internet subscription, buying airline tickets, energy recharging, while allowing you to check balances and movements, make transfers and orders without card.

How to get started with the MCX Express channel?

  • First: it is necessary to previously make the association of each multi-card to the mobile phone number, using the Automatic Boxes (CA) of the Multicaixa Network.

  • Then download the MCX Express application in the Play Store ou Apple Store and then enter the application with the data you obtained in the CA and the received SMS message and then enter the application with the data you obtained in the CA and in the SMS message received.
  • It is possible to pay for several services such as charging the mobile phone, paying bills, paying television and internet subscription, buying airline tickets, energy recharges, while allowing you to check balances and movements, make transfers and requests for withdrawals without card .

It should be noted that, the user can add several multicash cards to the MCX Express (maximum number to be confirmed), and when making any move, he can choose which one to use. An easy-to-use service and will be the vehicle used to boost e-commerce in Angola, as it will enable, within a few months, payment with multi-box debit card for purchases made on the internet.

Have you tried this new service?

83 COMMENTS

  1. How do I add other cards in the multicaixa express?
    Asks me to enter a code and I don't know which code to enter.

      • The customer service should be free, because I called it and had to wait while they put on a ridiculous music waiting and when I was finally answered my balance was over, because of that I spent two balance cards and were unable to respond to my doubt… That shit really missed me 😠😠😠

    • Comment: I am not able to activate my number at the ATM because I see that the number cannot be found if it is active in the system, what do I do?

  2. I'm trying to open I can't because it asks for code and I don't see which code

    • I have also made several attempts and whenever I type in the membership number our pin, it tells me incorrect. I don't know what to do anymore.

      • Illustrate in case of delay in activation the code sent is null. The normal time can vary up to 5 minutes, for all purposes it is necessary to be close to an ATM.

  3. Dear Mr. Jorge;
    Good afternoon

    What should I do? I made the first movement in the amount of 5 Akz and later 4, Akz but unfortunately introducing the codes did not work, the 9 were held captive in the accounting balance and I can't make a withdrawal. I went to my desk I was told that I am depending on the EMIS system, only you can unlock it. Could you help me clarify?

    • With so many doubts from potential users of this precise service, it was not the time to thoroughly check the details to better clarify how it works. We talk about money, gentlemen

    • I am also in the same condition. My daughter blocked her PIN now I can't access it anymore. I have already restarted the cell phone and nothing is working. I don't know what to do anymore.

  4. I received another Multicaixa card,
    And now the application doesn't work anymore.
    What should I do?

    • I have difficulties adding new cards in the multicaixa express service.
      When I do the operation the service asks for a pin. Four squares appear, each with a proposal above two numbers, but there is also the visualization of the initial and final numbers of my card to be added. I don't know what the PIN code is.
      Help-me …

  5. I went to the multi cashier and associated two cards in the same phone number, then downloaded the application after inserting the created code and what was sent to me via sms, is asking for another four-digit code and I don't know which one, they can to help?

  6. In an attempt to associate the card with the telephone number in the CA, the option “multicaixa Express” does not appear, why?

    • Upon entering the multi-box Express. On your phone in the options you have the option to remove clicks and that's it!

  7. I cannot install my card on the network, because I always receive This information: enter the digits of the card number to activate, in the following four positions.

    11 07 10 08.

  8. I activated it and I'm using it smoothly. Very good, practical and easy.

    To receive the activation code, it is necessary to have the multi-box card associated with your phone number. Try it, it's really cool!

  9. My card expired on March 31st, I am unable to reactivate the multi express box. I can't get to the ATM, what do I do?

  10. Dear, I have already associated the cards to the number and they are also well synchronized with the physical mcxa, however, when adding the moments according to the position of the numbers on the card, the system processes, and requests again, a week ago I am in this impeccable and I can't install the equipment. Help me please.

  11. I have already associated my two cards with the number and they are very well associated with the physical multicxa, so when adding the moments depending on the position of the numbers on the card, the system processes it, and requests it again. I nerd a help🙏

  12. Well my dear
    I joined the Multicaixa Express, fulfilled all the steps unfortunately added another one asking for 4 card positions to activate, I tried several times without success. I need your help.
    Would appreciate

  13. Dearest greetings

    I already use Multicaixa express
    but I can't make payment because I don't have the invoice reference It is possible to send me the invoice data by email or via message to prevent me from moving

  14. I can't activate. You are having the digits of the card number inserted in the 4 positions:
    12 - 11 - 10 - 7
    Nobody knows what to do. Not even the workers at Banco Bic were able to help me.

    • Mano Ivano, hold your card at the front you will come across the card numbers.
      1. Count the numbers up to 12. for example if you stop at number 8, this is what you must insert in the ATM table and count again on the card until 11, if you stop at number 5 it is the same as you must enter in the square and so on .
      I hope I have helped you and others ...

      • Mr. Paulo,
        Clear and effective answer!

        I haven't joined the service yet. I'm just researching and taking the opportunity to see the users' doubts. That question for me is out of date. Thanks

  15. I am trying to activate ask me for the 4 digits of positions 7-8-12-9 and after entering it comes to process and then asks for the same information and from there no advances.
    What should I do?

    • Mana, hold your card at the front you will come across the card numbers.
      1. Count the numbers up to 12. for example if you stop at number 8, this is what you must insert in the ATM table and count again on the card until 11, if you stop at number 5 it is the same as you must enter in the square and so on .
      I hope I have helped you and others ...

      • Thank you Paulo Afonso António

        I followed your guidance and successfully activated the second card

        In the first box if it is 07, count the card numbers up to the seventh digit and insert that number in the box and if in the second box it is 12, count again to 12 and insert that number in the box and so on ...

  16. A very innovative service, congratulations to the developers of this application, made life a little more dynamic. I would like to include notification services when someone makes a deposit or transfers money in one of our accounts, however, I loved the app and congratulations EMIS

  17. I've already subscribed to the service, but I can't open it on my cell phone, when I enter all the codes, the message number does not exist. What do I do? Please help me

  18. My card went bankrupt in April, due to the pandemic, the bank told me that it is valid until September, but on MULTICAIXA express it no longer passes. What do I do.

  19. Dear friends, I can't activate my card, even inserting the numbers in the 4 positions, not active and asking for the same thing again. Help please.

  20. good morning guys from Multicaixa express and the guys in general.
    I went to the multi cashier and associated two cards in the same phone number, then downloaded the application after inserting the created code and the one sent to me via sms, is asking for another four digit code and I am putting the card numbers as it comes more I can't access it. please i need urgent help. what can i do?

    • Bro, hold your card on the front you will come across the card numbers.
      1. Count the numbers up to 12. for example if you stop at number 8, this is what you must insert in the ATM table and count again on the card until 11, if you stop at number 5 it is the same as you must enter in the square and so on .
      I hope I have helped you and others ...

  21. I entered a wrong code and when I insert the right one came the message that the Pin is invalid. What do I do to solve the problem?

    • To add a second card to Espress just follow the 4-position rule. Ex: 09 01 12 14, count from 0 to 9 your card's digit number and enter the ninth number. The second position is the same, 12 when counting starts excluding zero, or rather the first number that you counted as zero, then counts two numbers. To understand better consider as Row and column. Hope this helps…

  22. after sending a specific amount, is it possible to cancel the transfer after confirmation?

  23. Good afternoon. I have already subscribed to the Multicaixa Express, and I already downloaded the application but I can't use it because it comes with an image to tell me to enter the digits of the card number in four positions: 11, 8, 12, 7. I already did but it still appears same information. Help me please, it's urgent.

    • Mana, hold your card at the front you will come across the card numbers.
      1. Count the numbers up to 12. for example if you stop at number 8, this is what you must insert in the ATM table and count again on the card until 11, if you stop at number 5 it is the same as you must enter in the square and so on .
      I hope I have helped you and others ...

  24. Honestly speaking, there is no seriousness in this company (EMIS). I had difficulty configuring the card. I called customer support, I had to wait more than 15 ″, then watch him give me an instruction that is useless? !! ​​.. be more serious for the love of God and answer the messages of the users. These 4-digit instructions are not valid for anything, I see that it is the difficulty of the majority.

  25. I already added in the ATM. Other cards, but when I enter the application on my phone I don't have access to them!

    How should I proceed?
    To add multiple cards in the same number? Dearest

  26. I tried to access my Express multi-box and asked for a new code when I changed it came in the wrong code. I uninstalled it and installed it again nothing
    I changed the number I went to the ATM and nothing so far comes from a non-existent number.
    Help me!

    • I have also made several attempts and whenever I type in the membership number our pin, it tells me incorrect. I don't know what to do anymore.

  27. Comment: I can't access the application I try to enter the phone number, give me a verification code and ask me for membership PIN, put the same verification code that asked me for nothing

  28. I can't add multi-box cards I already installed and uninstalled and reinstalled the application again and nothing. After joining the service at the ATM then I connect the internet of the tlf to formalize the subscription plus the information that always comes is that my phone number does not exist. I already tried it with my two Unitel contacts and the movxel mxmo so nothing.😤

  29. How do I add a new card to the multicaixa express service ??? I've tried several times but I can't!

  30. I made the first movement in the amount of 4 thousand Akz but unfortunately I was not able to keep the reference code, the 4 thousand were held captive in the accounting balance and I cannot make a withdrawal. I went to my desk I was told that I am depending on the EMIS system, only you can unlock it. Could you help me clarify? I await reply.

  31. Suppose I activated the multi express box with the number of someone I don't know, is it possible to remove it?

  32. I made a withdrawal without a 2000 kz card and unintentionally let the withdrawal expire, but still the values ​​ñ returned to my account what do I do to return?

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