Yesterday we published the first part of the interview with David Russel, General Manager of Multichoice Angola. If you did not get a chance to watch the video, follow this link and confirm.
For today we bring the second part of the interview. Below we leave the list of questions asked:
1. One of the constant complaints is the delay in activating services. Is the company developing any solution to solve this problem?
2. Are there plans for improvements in Multichoice's Call Center?
3. In some countries Multichoice offers satellite Internet service. Angola is not an option yet?
4. In Angola there is talk of Digital Television that can bring several competitors to Multichoice. How does the company analyze the coming of this technology?
5. How has the DSTV observed the development of televisions? When will we have more HD channels to 1080p? Can we dream in the near future with some 4K channel?
6. Multichoice had a monopoly on the satellite television market for many years, but over time, other companies have appeared that have smashed that monopoly. How did DSTV deal with it? Was the dismantling of the monopoly positive for the Angolan market?
7. The award-winning DSTV stars have been a success because there are no more such projects?
8. What are the plans for the future of DSTV? What can we expect from this company in the next few years?
Here are the videos with the answers:
And for those who prefer audio, they also have their wish fulfilled:
Thank you in advance availability of the Multichoice Angola team, in particular of its Director General, Dr. David Russel. It is not every day that the managers of the big companies of the area of technology become available to share their visions with the immense lovers of technology in Angola. We hope that this step will make a difference from now on.
Are there more questions you would like to have clarified?
To conclude, we leave here photos of the DSTV customer support center:
