Debit card fraud in the country doubled in 2022 compared to the previous year, with a total of 4.587 occurrences recorded against 2.294 in 2021, revealed the Interbank Services Company (EMIS).
According to the executive director of EMIS, Joaquim Caniço, who was speaking at a press conference to present the project “Digital Citizen", this increase is due to the constant robberies and thefts of ATM cards and "by people's carelessness or inattention“, he revealed.
"These (scams via Multicaixa Express) registered a decrease. In 2021, we had around 594 scams and so far we have 170, which means that we have a reduction of around 424 scams“He explained.
Joaquim Caniço referred that the reduction of scams via Multicaixa Express stems from “efforts and measures” that the company is developing, especially among users, seen as the weakest link, among them this “Digital Citizen” project.
BUT: More than 60 scams registered by “Multicaixa Express” in the last two years
Nowadays, explained, at the time, Duano Silva, another executive director of EMIS, the most frequent frauds “are the cloning of cards, it means that groups of delinquents manage to copy the band of the card"
"And with the reinforcement we made in investments, we changed the type of cards with the introduction of a new type of cards that have a small chip, where the information is and, as it is inviolable, it greatly reduces the number of frauds with the cloning of cards“, He stressed.
Changing ATM cards at ATMs is the other type of fraud that is very common in Angola, as Duano Silva highlighted, assuring that the project presented here "also comes to alert for greater attention with the reinforcement of the education of the citizens"
"That is why we made a lot of investments to validate, for example, in terms of Multicaixa Express membership, the customers' mobile phone number associated with their bank account“He concluded.
The “Digital Citizen” project is a program that aims to boost the promotion of literacy in the use of electronic payment systems, and where you can find out about it by clicking on here.
