With around 2000 employees and almost 14 years of experience, UCALL, leader in the sector and a reference in the management of its people and commitment to innovation, once again celebrated with its Employees, Customers and Partners the week dedicated to the sector of the Contact Centers, held from the 10th to the 17th of September.
The International Contact Centers Week was created in 2005 by several International Associations and intends to promote and give credibility to this sector of activity and its potential in generating value and employment.
The Masterclasses were one of the most important initiatives of the week, as they enabled the training of employees, who, in partnership with Customers such as Unitel, ZAP and Nossa Seguros, brought staff from their companies and gave their testimonies in strategic areas such as Technology, Innovation and Talent.
During this week, UCALL prepared various activities for all its Employees, inviting its Customers and Partners to participate, with themed days dedicated to Innovation, Health, among others.
In the words of Adão Matondo, Happiness Manager at UCALL: “these initiatives are the recognition that the sector makes: of team spirit, solidarity and social commitment and, particularly, of the Employees, who spontaneously commit themselves to the participation and realization of the activities of this annual celebration”.
