An anomaly in the computer system of the National Electricity Distribution Company (ENDE) will interrupt Prepaid energy sales in face-to-face and non-face-to-face channels throughout the national territory.
According to ENDE's official statement, which the MenosFios editorial team had access to, there are still no concrete dates for the reestablishment of normal operation of energy sales, but it highlighted that a team is already working to overcome the situation.
Along the same lines, ENDE's spokesperson, engineer Lauro Fortunato, calls on citizens, whose energy comes from the prepaid system, to exercise caution when using it, as they will not be able to charge it in the next few days, if it runs out.
Finally, “ENDE offers its most sincere apologies for the inconvenience, appeals for maximum understanding, but guarantees that everything is being done to normalize sales services as soon as possible”, the note reads.
