A Network International, the continent's leading provider of digital payment solutions, announced that it will bring WhatsApp for business banking to financial institutions across Africa, through a landmark collaboration with Infobip.
Infobip is a full-stack cloud communications company as well as one of the world's largest providers of A2P SMS services and will support Network International in its commitment to financial inclusion across the African continent.
In addition to helping financial institutions reach their customers through a familiar and trusted channel, the agreement will help them provide world-class support and ongoing services in a personal, timely and reliable manner.
For individuals, this means they can access their money securely and quickly, as well as using the latest chatbot technology to help empower customers to take control of their finances.
"We are delighted to introduce WhatsApp banking across Africa with Infobip. Helping financial institutions reach customers through a safe and familiar app is in line with our goal to increase and improve digital banking services across the continent to improve financial inclusion“ said Hany Fekry, Group Executive Director – Processing at Network International.
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Network International is a leading digital commerce company across the Middle East and Africa, providing its customers with a complete suite of technology-enabled payment solutions for merchants and financial institutions of all types and sizes.
With offices in Nigeria, South Africa, Kenya, Ghana and Egypt, Network International has a presence in Africa's key markets, and where its business operates in almost every other African country.
"We are delighted to be joining forces with Network International. Empowering individuals and communities through technology and communication is one of our core values at Infobip. By integrating the WhatsApp Business API, Network International customers can now access critical information anytime, anywhere“, informed Hana Bilbeisi, Regional Head of Partnership Sales at Infobip.
Network International has been working closely with governments and financial institutions in Africa to advance financial inclusion, helping to drive digitalization through innovative products and collaborations like this one.
Earlier this year, Network International announced a 33% increase in year-over-year revenue for the first quarter of 2022, and in 2021, Network International acquired DPO Group in a landmark deal for the African payments landscape.
